CableGeek aims to deliver 100% satisfaction to all our customers. If you purchase any product from CableGeek, you’ll benefit from our generous return policy and warranty.
30-Day Money Back Guarantee
You are entitled to return any completely unused product in original packaging within 30 days of purchase and get a full refund. If the item is used, a restocking fee may apply. We do not reimburse return shipping costs unless the product is defective.
Product Warranty
Warranty policies and conditions vary depending on the brand. As a rule, you will get at least 12 months of Australian warranty when you purchase directly from CableGeek. If your warranty claim is valid, we will provide a free replacement or full refund to you. Any return shipping cost will be reimbursed as an unrestricted store credit voucher or refund to your original payment method (if within 90 days).
Warranty Policy by Brand
Anker
All Anker products purchased on CableGeek are covered by our 18-Month Australian warranty. We have an arrangement with our distributor to provide after-sale services so you can contact us directly for help.
AUKEY
All AUKEY products purchased on CableGeek are covered by our 24-Month Australian warranty. We have an arrangement with AUKEY to provide after-sale services so you can contact us directly for help.
Jessica (verified owner) –
Came very fast, small and easy to put in a computer case, great price for great quality!
Lexi (verified owner) –
Really disappointed with these – I’ve only had them for around a month and already my mouse, USBs, etc cannot hold a connection for longer than 5 seconds. The adapter doesn’t hold the weight of a USB well so it’s constantly ejecting (already lost one USB this way using the adapter). Not ideal!